Tiledesk is a comprehensive customer engagement tool that merges free live chat with open-source chatbots to enhance return on investment. With Tiledesk, businesses can combine chatbots with WhatsApp and other channels, creating a centralized inbox for all communications.The features of Tiledesk include a Live Chat Widget, Chatbot, Chatbot Design Studio, Chatbot Templates, Unified Messaging, Conversational Ticketing, Adaptive Multichannel, Mobile Apps, Chatbot Knowledge Base, and Integrations.This AI tool can be utilized for various purposes such as Conversational Marketing, Customer Service Automation, Lead Generation, Customer Satisfaction, E-commerce, Financial Services, IT Services & BPO, Education, Telecom & Media, Manufacturing & Logistics, Healthcare, Professional Travel & Leisure, and Public Sectors & Governments.To make use of Tiledesk, users can simply create a free account and personalize their chatbot with the no-code chatbot design studio. They can then add the Tiledesk live chat widget to their website and connect their chatbots to messaging channels like WhatsApp and Facebook Messenger. Tiledesk also provides templates tailored for different industries and use cases, including lead generation and customer service. Additionally, users can benefit from features such as unified messaging, conversational ticketing, and integrations with popular platforms like WordPress and Shopify.