What is

Help.center

?

Help.center is a customer support knowledge base with AI search and chat widget, offering instant answers and support in a conversational manner.

About

Help.center

Help.center is a comprehensive customer support knowledge base solution that utilizes chatGPT technology. This tool offers an AI-powered knowledge base, AI search functionality, AI chat widget, self-service documentation portal, automatic learning and improvement, multilingual support, 24/7 customer support, an easy-to-use article editor, and integration with external support tools.One of the key benefits of Help.center is its ability to reduce support tickets by providing instant answers and support to customers through its AI search and chat features. By empowering customers through self-service, this tool helps improve resolution times and enhance customer satisfaction. Additionally, Help.center streamlines the support process and offers 24/7 customer support, even when agents are unavailable.To use Help.center, simply set up yourcompany.help.center as your customer support website. Customers can leverage the AI search feature to quickly find answers to their inquiries. You can also deploy an AI chat widget on your website for real-time conversational support. The AI continuously learns and improves based on your help articles, and you can further enhance it by adding more information. Help.center simplifies the creation and management of a self-service documentation portal, ultimately reducing support tickets and boosting customer satisfaction.

Tags
Large Language Models (LLMs)
Knowledge Base
Pricing
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