Desku is a customer service support platform designed to streamline support processes and boost customer satisfaction through AI-driven automation. The tool offers a range of features, including AI-driven chatbots and automation utilities, an AI-powered inbox with suggested answers and ticket summaries, a shared inbox for team collaboration, a live chat feature for real-time customer communication, and a knowledge base creation tool. Desku also integrates with other tools and platforms to enhance productivity.This AI tool is particularly useful in industries such as e-commerce and SaaS for automating customer support, facilitating efficient team collaboration to resolve complex issues, enhancing customer engagement through real-time communication, and reducing support queries through self-service knowledge base.To use Desku, businesses can sign up for a free trial or book a demo to experience its features. Users can set up automation using AI-driven chatbots and automation utilities, create powerful automations without coding, utilize the AI-powered inbox for managing and responding to customer inquiries, engage with customers in real-time through the live chat feature, and empower users with relevant information for self-service through the knowledge base creation tool. Integration with other tools and platforms is also available for improved productivity and customer data management.